Privacy Policy — last updated: 19 May 2023
We respect your privacy
Please read the following to learn more about our Privacy Policy ("this Policy"). This Policy applies to current websites and provided. This Policy describes how we process your personal data, but it may not address all possible data processing scenarios. We may inform you of service-specific data collection through supplementary policies or notices provided before collection.This Policy describes:
- 1. How We Collect & Use Your Personal Data
- 2. Cookies & Similar Technologies
- 3. How We Disclose Personal Data
- 4. How to Access & Control Your Personal Data
- 5. How We Protect Your Personal Data
- 6. How We Process Children's Personal Data
- 7. Third-Party Providers and Their Services
- 8. International Transfers of Your Personal Data
- 9. Updates to This Policy
- 10. How to Contact Us
1. How We Collect & Use Your Personal Data
Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our website or services. We may also obtain data by recording how you interact with our website. For example, we may use technologies like cookies or receive use data from your browser. As permitted by law, we may also obtain data from public and commercial third-party sources, for example, some tools for collecting statistics from other companies to support our services and helping us to collect unpersonalised statistic for analyze using experience.The personal data we collect includes only email addresses. You may need to provide us your email only for creating account on our househub.uk site and/or subscription service.
We may use your personal data for the following purposes:
- Sending you technical and informational emails for supporting our site service. If you do not want to receive these types of information, you can opt out at any time.
- Sending your important notices about our service.
- Troubleshooting when you send us error reports.
- Ensuring the security of our services, executing and improving our loss prevention and anti-fraud programs.
- Complying with and enforcing applicable legal requirements, industry standards and our policies.
We may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, we will collect statistical data, such as the numbers of visits to its website. We collect this data to understand how users use our website and provided services so that we can improve our services and better satisfy your needs. We may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.
We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.
We will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:
- Processing your personal data to fulfill the contract when responding to a transaction or service request;
- Processing your personal data with your consent;
- Processing based on the legitimate interests of us or a third party when we use your personal data to improve our products and services, execute and improve our loss prevention and anti-fraud programs, and other purposes. Legitimate interests include enabling us to more effectively manage and operate our services; protecting the security of our systems and services; internal management; complying with internal policies and processes; and other legitimate interests described in this policy;
- Processing your personal data as necessary to comply with and fulfill legal obligations.
2. Cookies & Similar Technologies
2.1 CookiesTo ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you use, and enable websites to store data such as your preferences or items in your shopping cart.
Like many other websites or Internet service providers, we use cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again.
We will not use cookies for any purposes not stated in this Policy. You can manage or delete cookies based on your own preferences. For details, visit AboutCookies.org. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website. Please more about cookies at our Cookie Policy, it is a part of Privacy Policy.
2.2 Web Beacons and Pixel Tags
In addition to cookies, we may also use other similar technologies on our websites such as web beacons and pixel tags. For example, when you receive an email from us, it may contain a click-through URL that links to a our web page. If you click the link, we will track your visit to help us learn about your preferences for products and services and improve our customer service. A web beacon is a transparent graphic image embedded in a website or in an email. We may use pixel tags in emails to find out whether an email has been opened. You can unsubscribe from our mailing list at any time if you do not want to be tracked in this manner.
By using our website, you consent to the use of cookies, web beacons and pixel tags as described above.
3. How We Disclose Personal Data
We does not shares your personal data. To comply with applicable laws or respond to valid legal procedures, we may disclose your personal data to law enforcement or other government agencies. If we is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction. We may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.4. How to Access & Control Your Personal Data
It is your responsibility to ensure that all personal data submitted to us is correct. We are dedicated to maintaining the accuracy and completeness of personal data and keeping the data up-to-date.To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please send us request by email: [email protected]. Your written request may be required for security. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.
If allowed by applicable laws, you have the right to withdraw your consent at any time when we process your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.
If you think that the way we process your personal information does not comply with applicable data protection laws, you can contact the relevant competent data protection authority. You can obtain the information for contacting EU data protection authorities at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
5. How We Protect and Retain Your Personal Data
The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also use some training on security and privacy protection. We are committed to protecting your personal data; however, please note that no security measure is perfect.We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service. The standards we use to determine the retention period are as follows: the time required to retain personal data to fulfill business purposes, including providing products and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of products and services; ensuring the security of systems, products, and services; handling possible user queries or complaints and locating problems; whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention; etc. We will maintain your information as long as necessary for service provision. You can ask us to remove your personal data. In this case, we will stop providing you with services based on the personal data and delete your relevant personal data, provided that deletion is not otherwise stipulated by special legal requirements.
6. How We Process Children's Personal Data
Our website and services are primarily intended for adults. A child must not create a subscription or provide any personal information without the consent of a parent or guardian. If a child's personal data is collected with prior parental consent, we will only use or disclose the data as permitted by law, with the explicit consent of the child's parents or guardians, or when necessary for the protection of the child. If we accidentally collect a child's personal data without verified prior consent from the child's parents, we will attempt to delete the data as soon as possible.7. Third-Party Providers and Their Services
To ensure a positive user experience and improve our services, we may use some analytics and statistic collection tools for analyze user behaviour from third parties. We do not have the right to control such third parties, but you can choose whether to use our site and provided services or not.We cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.
8. International Transfers of Your Personal Data
Your personal data collected by us may be processed or accessed in the country/region where you use our products and services or in other countries/regions where we use service providers, web hosting, cloud data storage and other web technologies and services. These jurisdictions may have different data protection laws. In such circumstances, we will take measures to ensure that data is processed as required by this Policy and applicable laws.9. Updates to This Policy
We reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.10. How to Contact Us
If you have any privacy complaints or issues, and want to contact our Data Protection Officer (DPO), please contact us by the following email: [email protected]. Also use the provided email for contact us for any other reasons.